GlowNotes Support
Last updated: October 26, 2026
What GlowNotes is
A music stand for parish musicians on iPad: open your charts, turn pages, annotate, and keep set lists.
Getting charts in
Use Import inside GlowNotes, or open a PDF, MusicXML, MXL, PNG, JPEG, GIF, or WebP file from the Files app and choose GlowNotes. Each file goes to Local Intake first so you can review it and pick where it belongs. In Local Intake, Scan recovers pending scan pages first; if there are none, it can open Apple's document scanner on supported iPads. Scanning your own music requires GlowNotes Pro. GlowNotes processes captured chart images on the device and stores the original image supplied by the scanner and a black-and-white reading copy in local app storage for review.
What is free, what needs a subscription
The demo charts included in GlowNotes are free to open, page, zoom, and annotate. Importing your own music and the other tools need GlowNotes Pro (US $4.99 a month to start), bought through Apple. Manage or cancel it in your Apple Account's Subscriptions settings. To restore it on a new iPad, open GlowNotes Pro from the tools menu in GlowNotes and tap Restore Purchases, then sign in with the same Apple Account.
Offline
Imported charts are stored in the app's local library. If a chart does not appear after a restart, open it from your library again; if it is missing, re-import the file.
Contact
[email protected]. Include your iPad model and iPadOS version.